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About Valley AI

Your customers want to talk to a real person, not an AI secretary. We make sure they do.

Most field service software manages jobs that are already scheduled. Most AI tools handle the call. The gap between those two points — routing, follow-up, coordination, recovery — is where field service businesses lose revenue every day. Valley AI automates that gap.

What we build

Valley AI builds event-driven workflow automation for field service businesses — HVAC, plumbing, roofing, electrical, landscaping, and general contractors.

Each system is configured around your actual workflow and connects to the tools you already use. Your team doesn’t learn new software. The automation runs in the background through SMS and phone — channels your technicians already respond to.

We typically deploy in one to two weeks. The system runs without ongoing maintenance. When something needs adjusting, you have direct access.

What we automate

Missed call recovery & automated SMS response
Technician dispatch & press-1 job claiming
Quote follow-up sequences (Day 2, 5, 10)
Appointment reminders & no-show prevention
Review request automation after job completion
Daily owner visibility & revenue recovery reports
The team
CK

Cody Knerr

Founder & Builder, Valley AI LLC

Ten years in enterprise technology sales across cloud infrastructure, data platforms, and observability — selling into Fortune 1000 accounts. Valley AI was built from watching field service businesses lose revenue to operational gaps that software wasn’t solving. The automation is practical, not theoretical. Every workflow is built to run in the real conditions of a busy service business.

Lehigh Valley, PA Founded 2024
How we work

Four principles we don’t compromise on.

Configures to your workflow

The platform maps to your operational patterns. We don’t ask you to rearchitect how you run to fit our tool.

No ripping and replacing

Valley AI connects to what you already use. Your team doesn’t learn new software. The system fits around your existing stack.

Built to run without oversight

Once live, the system handles the repetitive operational work. Your team handles the actual jobs. No dashboards to monitor.

If there’s a simpler answer, we’ll say so

We don’t oversell. If your problem has a cheaper fix, that’s what we recommend. Long-term fit matters more than a quick close.

Valley AI LLC

Operational workflow automation for field service businesses. Built and operated in Lehigh Valley, Pennsylvania.

Website
valleyai.biz
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